8am to 5pm standard hours, 24 hour emergency call out

Open white uPVC window showing its friction stay hinge

About us

A North East Repair Specialist

Newcastle Window and Door Repairs was set up to do one job properly: repair windows and doors. Repairs are at the heart of our business. We can supply replacement windows, but only recommend them when a sound repair is genuinely not possible.

We work on uPVC, timber and aluminium windows and doors, in single, double and triple glazing, for homes and businesses across the whole North East.

Over 10 years experience.

Repair first

15 minute replies

Working hours

Free in-person quotes

Fully insured

Guaranteed workmanship

How we work

Our approach is to understand the problem before suggesting work. The same stiff opening could involve a friction stay, sash position or swollen gasket, so we inspect rather than guess. You receive an explanation you can understand and a free quotation at the property before we begin. Photographs sometimes allow an earlier estimate; an inspection is normally needed to establish the price.

Stock on our vans includes cylinders and mechanisms as well as hinges, handles, seals and consumables. Having these to hand lets us finish most jobs during the initial appointment. Glass ordered to the opening's measurements generally needs another visit. In the meantime, an insecure opening can be made secure.

Who we work for

We work for homeowners who want a fair repair rather than a sales visit, landlords and letting agents who need reliable turnarounds between tenancies, and businesses that need premises secured quickly when something goes wrong.

Standard hours are 8am to 5pm, with a genuine 24 hour emergency call out for insecure properties. If a door will not lock at midnight, that is exactly the sort of call we expect.

Insured work

We carry £1m liability insurance, so homeowners, landlords and businesses can have work carried out with confidence.

Why customers choose us

  • Repair first, with replacement only when genuinely necessary
  • Free, no obligation in-person quotations
  • Messages answered within 15 minutes in working hours
  • Quote and repair usually in one visit
  • 24 hour emergency call out for insecure properties
  • £1m liability insurance
  • uPVC, composite, aluminium and timber
  • Homeowners, landlords, agents and businesses

Arrange a repair

Photo estimates sometimes possible.

Call now 0191 833 0083