8am to 5pm standard hours, 24 hour emergency call out

Open white uPVC window showing a clean metal friction stay hinge

Newcastle and the North East

Window and Door Repair Specialists

Misted double glazing, a door that will not lock, a window jammed shut or glass broken in the night. We repair all of it, usually in a single visit. Repairs are at the heart of our business, and we only recommend replacement windows when a repair is genuinely not possible.

Specialist repairs for homeowners, landlords and businesses across Newcastle and the whole North East.

Over 10 years experience.

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Window hinge and friction stay repairs

Hinges and friction stays are our bread-and-butter repair, with more of them stocked on the van than any other part. We carry common friction stay sizes, so many hinge and friction stay replacements are fitted on the spot in the same visit once the right type is identified.

  • A dropped sash catching the frame
  • A window that will not stay open
  • A hinge-side gap letting in a draught
Window hinge repairs

French door repairs

Dropped French door leaves can make the doors catch each other and stop the shootbolts reaching their keeps. We check slave leaf alignment alongside the main door's hinges and multipoint lock, adjusting what is still sound and replacing the component that has failed.

  • Doors needing a push or lift to lock
  • Top or bottom shootbolts not engaging
  • Uneven gaps between the two leaves
French door repair details

Repair first

15 minute replies

Working hours

Free in-person quotes

Fully insured

Guaranteed workmanship

What we repair

Repair first, replacement only when necessary

Almost every part of a window or door is serviceable. We repair wherever practical and only recommend a replacement window when the original genuinely cannot be saved.

Been told your windows need replacing? Read how we decide between repair and replacement before anyone quotes you for new glazing.

If you are weighing up window replacement in Newcastle, we explain the choice honestly at the free in-person quotation. For doors, a little door maintenance twice a year keeps hinges and locks working smoothly.

Start with the repair you need: window repairs in Newcastle, door repairs in Newcastle, double glazing repairs, French door repairs, misted window repair and uPVC door repairs.

Popular repairs: broken window glass, emergency glazier call outs, window handle replacement, window lock repair, anti snap locks and boarding up windows.

Condensation trapped between the panes of a failed double glazed unit

The most common call we get

Cloudy, foggy or misted windows

If condensation sits between the panes, the sealed unit has failed. It cannot be cleaned or dried out, but it can be replaced on its own while your frames stay exactly where they are.

Misted unit replacement

Recent glass replacement

Before and after

A badly shattered lower pane was removed and replaced with new obscure glass, making the window safe, secure and weatherproof again.

Before replacement, a badly shattered lower window paneBefore
The damaged lower pane was unsafe and left the window needing urgent attention.
After replacement, the window fitted with new obscure glassAfter
New obscure glass restored privacy and left the window safe and secure.

How we work

Five simple steps

  1. Call or message us

    Tell us what the window or door is doing. We answer messages within 15 minutes in working hours.

  2. We attend the property

    Often the same day, and always at a time we have agreed with you.

  3. Free quotation

    We inspect the fault in person, then give you a clear price with no obligation. Clear photos can sometimes help us estimate sooner.

  4. The repair is carried out

    Usually in the same visit, using quality parts carried on the van.

  5. Insured

    Work carried out under our £1m liability insurance.

What our customers say

Trusted across Tyne and Wear

Repaired multiple window locks that we were told could not be fixed by several other companies. Could not be happier with the work carried out and will definitely recommend.
Sarah, Low Fell
Very helpful in explaining why my door was not working correctly, provided a price and repaired it there and then. It works like new and I will 100% use them again.
Christine, Whitley Bay
Great service. I could not lock my back door at 11:45pm and found Newcastle Window and Door Repairs on Google. They attended within the hour, secured my door and returned the next morning to replace the lock.
Stephen, South Shields

Areas we cover

Local repairs across the North East

We work out from Newcastle across Tyne and Wear, Northumberland and County Durham. Choose your town for local detail on the repairs we carry out there.

Questions

Frequently asked

Do you replace windows as well as repair them?

Yes, when a window genuinely cannot be repaired. We are a repair business at heart and will never recommend or upsell replacement windows unless they are absolutely necessary.

How quickly can you come out?

Many jobs are attended the same day, and insecure properties are treated as emergencies with a 24 hour call out service.

Do you charge for quotations?

No. In-person quotations are free. We rarely quote by phone because many faults need to be inspected, although clear photographs can sometimes help us provide an estimate.

Which areas do you cover?

We cover Newcastle, Gateshead, Sunderland and the surrounding North East, including the west end and nearby villages. See all areas we cover to find your local repair page.

We cover all aspects of double glazing, window and door repairs across the North East. If you cannot see your specific problem listed, there is still a very good chance we can help. Call 0191 833 0083 and ask.

Call now to arrange a free quote

In-person quotations are free. We may sometimes estimate from photographs, but usually need to inspect the problem before confirming a price. Emergency help is available around the clock for insecure properties.

0191 833 0083 or admin@nwdr.uk
Call now 0191 833 0083